So, you are trying to install HP printer to your Mac OS but not able to do so. you may be getting the following message while attempting to update or install HP printer drivers for Mac supporting OS version X:

“Unsupported Operating System: This installer is not compatible”

OR

“This HP software may not be compatible with your version of Mac OS X”.

You don’t have to worry in this case as this problem may be arising due to installing the driver from CD that came along with your HP printer or installing an outdated driver.

unsupported HP printer to work on MacOs

Unsupported HP printer to work on MacOS

This problem of unsupported operating system is quite common and just signifies you to install the latest HP driver software for your Mac OS. 

So, follow the below delineated steps to solve this problem and get your HP printer working on the Mac OS. 

Solution to Make Hp Printer Work on Mac Os

First you to choose your connection type to decide your further steps to download and install hp printer driver for Mac OS.

USB TYPE CONNECTION

Before you start installing the driver, you first need to un-install the existing driver to have a smooth installation of the latest hp driver for your unsupported operating system.

STEP ONE: UNINSTALLING THE SOFTWARE

Follow these steps for the un-installation process.

  1. Open your Mac hard drive.
  • Open from desktop

Double-click the Mac HD icon from desktop.

  • Open from Dock

Go to finder icon in the dock. Under the Devices option, click and open the hard drive.

  1. Go to Applications and then click on the Hewlett-Packard
  2. Double click on the HP Uninstaller to open it.
  3. Now click Continue.
  4. Select the HP software and then click Uninstall to remove it.
  5. You will be asked to provide the Administrator name and Password. Fill the details and click OK.
  6. When the uninstall process has finished, drag any leftover items on Trash to remove them.
  7. Go back to Then go to Utilities folder.
  8. Open Activity Monitor by double-clicking on it.
  9. Under the Process Name, go to any HP process and click Quit Process.
  10. Click Quit
  11. Close your Activity Monitor.
  12. Empty the Trash to delete the files.

If you are not able to delete some items, repeat the above steps from 9 to 13 to properly delete the leftovers.

  1. Finally disconnect your HP printer and restart your Mac PC.

STEP TWO: DOWNLOADING AND INSTALLING THE LATEST HP DRIVER

You can choose from the following two methods for downloading the latest HP software for your Mac OS for a USB connection. We recommend downloading the software from HP’s official website as it ensures you will not any important features like HP support assistant. You may require to opt for the Apple Software Update Method if you are not able to get the full feature driver from the HP site.

METHOD 1: DOWNLOADING THE SOFTWARE FROM HP WEBSITE

Follow the below steps for that.

  1. Turn on your printer.
  2. Disconnect the USB cable from the printer to make your HP printer offline.

The software installation will instruct you to reconnect the cable in between. Reconnect in that case and then proceed further.

  1. Visit HP website. Go to Software and Drivers download webpage.
  2. The webpage will automatically try to identify your product. Go to Printer and type your printer model number. Provide your details and click
  3. You may also need to change the OS. Select your OS version and then click
  4. Go to Driver heading and click Download to get the full software package. You may also select Basic Drivers for other driver options.
METHOD 2: DOWNLOADING THE SOFTWARE FROM APPLE SOFTWARE UPDATE

You have to download the installation package from the Apple Software Update if you didn’t get the full feature driver from HP’s official website.

 

Follow the below steps for the same:

  1. Click the Apple Go to About This Mac.
  2. Then click Software Updates.
  3. Click the Updates icon.
  4. Go to menu. Find and click
  5. Refresh the update list by clicking Reload Page.

If you didn’t find any updates, then your Mac already has the latest database & software installed on it.

  1. Turn on your printer now. Check if it is properly loaded with paper and is in ready state.
  2. Connect your printer and Mac with the USB cable. A print queue will be automatically created for your printer if your Mac has installed the latest and suitable driver for the printer.

Install any additional software also if you are prompted for this.

  1. Go to Apple menu and then System Preferences.
  2. Finally click Print & Scan or Printers & Scanners to check whether your printer is in the list of available devices.

If you didn’t find your printer there, go to bottom of the left pane and click + sign present there. Click name of your USB printer. Add your printer by clicking Add.

WIRED OR WIRELESS CONNECTION

Follow the below described steps for a wired or wireless connection type.

STEP ONE: UNINSTALLING THE SOFTWARE

Repeat the same procedure as described above.

STEP TWO: DOWNLOADING AND INSTALLING THE LATEST HP DRIVER
METHOD 1: DOWNLOADING THE SOFTWARE FROM HP WEBSITE

Repeat the same procedure as described above. 

METHOD 2: DOWNLOADING THE SOFTWARE FROM APPLE SOFTWARE UPDATE

Repeat the same procedure as described above to Step 8.

  1. Go to Print & Scan or Printers & Scanners. Click + sign present on the lower left window corner.
  2. Click name of your printer under Nearby Printers. If your printer is not listed there, click on Add Printer or Scannerto get full list of printers.
  3. Under the Nameoption, click the name of your printer. Make sure that the printer kind is bonjour or bonjour multi function.
  4. Click on the Use Select the name of your printer in the pop-up menu.
  5. Add your printer to the queue by Add.

Install any additional software also if are prompted to do so and complete the installation process.

So, above was the full procedure to solve the problem of unsupported operating system while installing the driver on your Mac PC.