It is a common situation that people frequently encounter where their HP laptop stays connected to the internet, but they are unable to open any webpage. To top it off, the ‘No Internet Secured’ Connection Error keeps showing even though there is no noticeable problem with the connection or the laptop. Given below are some of the steps to help you solve this issue

Change the properties of the Wi-Fi connection

Here’s how you can change the properties of the Wi-Fi connection

  • Press the letter R and the Windows Key together to get the run window, where you’ll write ncpa.cpl and click on OK.
  • On the network connection window, select Wi-Fi connections, right-click on it and select properties
  • Check the given options in the dialog box that comes up:
  1. Client for the Microsoft networks
  2. File and printer sharing 
  3. Link-layer topology-discovery mapper I/O driver
  4. Link-layer topology-discovery responder
  5. TCP/IPv4 or internet protocol version 4
  6. TCP/IPv6 or internet protocol version 6
  • Click on network icon and locate the network causing the problem
  • Unplug the Ethernet cable connected to the laptop
  • Enable airplane mode on the laptop
  • Restart your Wi-Fi router
  • Disable the airplane mode on the laptop
  • Check whether the problem persists

Updating the network adapter

If an outdated driver is not letting your laptop connect to the internet, then you can try the following methods:

  • Press the letter R and the Windows Key together and write devmgmt.msc in the dialog box. Hit enter to get the device manager window
  • Expand network adapters by double clicking on it
  • Right click on the network adapter currently used by your laptop and select update driver software
  • In the dialog box that comes up, choose search automatically to make Windows look for updated driver software
  • Open the network and sharing center. Right click on the network option and open the network and sharing center
  • Choose the change adapter settings option, and right click on the wireless network to select properties
  • Disable Internet protocol version 6 (TCP/IPv6) and click OK.

Your internet connection should work just fine now on your HP laptop. If you face any problems just contact hp printer technical support professions to provide step by step assistance.