HP is a tech giant that is famous for its supreme quality product range of printers, laptops, and other computer accessories. The HP printing solutions are widely popular amongst the customers due to their features and reliability.
However, some glitches occur while using the HP printers due to one reason or the other. A frequently occurring error in the HP printer is that the printer goes offline without any reason. It is certainly a frustrating situation when you are doing some important work and get stuck in the middle.
Here are some of the common factors why your HP printer goes offline without any apparent reason:
- Issues with your Wi-Fi connectivity
- Damaged or loose cable connections
- Problem with your printer driver or software
- Updates are not installed frequently
Let’s move on to find some common fixes to bring your printer from offline to online mode.
Check the cables : Ensure that both the ends of the USB cable are properly inserted inside the ports. Try using another USB cable or USB port to see if the issue lies in your cable or port. Also check your network connectivity and make sure you are using a secure connection.
Set the printer online manually : Go to the ‘Devices and Printers’ and right click to select the “See what’s printing” option. Now, from the top bar, choose ‘printer’ and then click on ‘Choose printer online’.
Cancel all the print jobs : Try cancelling all the print requests given to the HP printer. Now, see if your printer status is online. If yes, you can print your documents now.
Re-install the printer drivers : If the issue still persists, you can try uninstalling and reinstalling the printer driver or software. You must install the timely updates that you receive from HP for your printer.
Take help from the experts
If nothing helps you resolve the issue, don’t worry. You can contact the HP customer care number who are available 24 X 7 to help solve your problems remotely. You can tell them your HP printer bugs, and get a solution quickly.